While we’ve seen the rise of the social consumer in the past two years reshape the concept of social currency, we are witnessing the ascent of the social buyer embracing social commerce. The B2B buyer continues to ascend and advance in the use of social technologies, networks, and commerce that are radically changing the notion […]
Macy’s will launch a back-to-school cause marketing campaign in conjunction with youth volunteer organization DoSomething.org on August 8 that leverages direct mail, email, mobile and social media. The retailer will donate $1 to DoSomething.org for every designated quick response (QR) code that consumers scan from within Macy’s mstylelab (or juniors and young men’s department). Each […]
According to a survey of US small business leaders by Opinium Research, commissioned by Hiscox, many are not using social media channels to promote their businesses and products. Only 12% of businesses described social media promotion as a must and nearly 50% of respondents aren’t using social media at all. Small Business Use of Social […]
by Jay Greene, CNET.com Google acquired a new company to add to its growing business of selling local daily deals. The Web giant acquired The Dealmap, a start-up launched in May 2010 that aggregates daily deals in local markets. Terms of the deal were not disclosed. “We are impressed with what The Dealmap team has […]
By Dianna Dilorth | Direct Marketing News Social media gets lots of buzz in marketing circles, but most marketers will admit that they haven’t been able to monetize the channel. However, some savvy marketers are experimenting with how to use social media as an email acquisition channel, since email is known for its strong ROI. […]
By David Ward, PrintWeek The USPS said the closures would help it close an $8.3bn annual loss. Some of that loss is tied to a decline in mail volumes — especially first class mail — in recent years, though onerous pension requirements mandated by the US Congress in 2006 are also adding billions in red […]
by Zoe Fox, mashable.com Noah Rahman has moderate Cerebral Palsy affecting his communication, cognition and upper and lower body movement. When he turned two, his language, cognitive abilitity and fine motor skills were diagnosed by a developmental specialist as being at least 12 months behind. Then Noah got an iPad. Four months later, his language […]
Many consumers prefer email as their primary contact method with brands and companies regarding sales, promotions and new products. Companies that honor this request and strategically engage recipients at the right time have much to gain, according to findings from email marketing solution provider StrongMail. Using automated email marketing, also known as “lifecycle email marketing,” […]
Marketers have heard the call to build brand loyalty and engage customers with their direct mail activities through the use of multiple media channels. Combining traditional direct mail tactics with new, interactive capabilities is a cost-effective way for every business—particularly small and midsize businesses without large marketing departments—to produce a higher return on their investment […]
This won’t come as welcome news to the folks at Facebook, but its customer-satisfaction ratings aren’t much to boast about. Among its social-media peers, Facebook landed at the bottom of the keeping customers-happy list, according to the 2011 American Customer Satisfaction Index E-Business Report. With a score of 66 out of 100, only airlines, subscription […]