by Zoe Fox, mashable.com Noah Rahman has moderate Cerebral Palsy affecting his communication, cognition and upper and lower body movement. When he turned two, his language, cognitive abilitity and fine motor skills were diagnosed by a developmental specialist as being at least 12 months behind. Then Noah got an iPad. Four months later, his language […]
Many consumers prefer email as their primary contact method with brands and companies regarding sales, promotions and new products. Companies that honor this request and strategically engage recipients at the right time have much to gain, according to findings from email marketing solution provider StrongMail. Using automated email marketing, also known as “lifecycle email marketing,” […]
This won’t come as welcome news to the folks at Facebook, but its customer-satisfaction ratings aren’t much to boast about. Among its social-media peers, Facebook landed at the bottom of the keeping customers-happy list, according to the 2011 American Customer Satisfaction Index E-Business Report. With a score of 66 out of 100, only airlines, subscription […]
As seen with the hefty valuations of companies like LinkedIn (NYSE:LNKD), Twitter and Facebook, the social networking space is too important for Google (Nasdaq:GOOG) to be a laggard. True, the company has had several missteps, like Buzz and Wave. But its latest attempt, Google+, may have the right stuff. Keep in mind that Google has […]
Google’s social network, Google+ might be one of the fastest-growing networks ever, having already reached 10 million users according to one estimate. Paul Allen, of Ancestry.com – not to be confused with Microsoft co-founder Paul Allen – has developed an interesting methodology to calculate the number of Google+ members. He sampled a number of surnames from […]
by Ben Parr Google has revealed that it is working on a Google+ experience for businesses and is asking brands not to create Google+ profiles just yet. In a post and accompanying YouTube video on Google+, Product Manager Christian Oestlien says that the Google+ team is working on creating a unique experience for businesses that […]
Online ad spending is returning to pre-recession growth levels, with steady increases projected through 2015 as marketers continue to invest more in digital channels. eMarketer expects US online advertising spending to reach $31.3 billion this year, a dramatic 20.2% increase over 2010 spending. By 2015, nearly $50 billion will be spent on online ads in […]
Cost-effectiveness and ease of use boost adoption Social media has quickly moved up the ranks of top marketing tactics among small and medium-sized business (SMBs). April 2011 research from Pitney Bowes indicates that by some measures of desirability, it’s in close competition with email. When asked why they used several marketing tactics, US SMBs were most likely […]
Google chairman Eric Schmidt took responsibility for the search titan’s failure to counter Facebook’s explosive growth, saying he saw the threat coming but failed to do much about it. Speaking at the D9 tech conference outside Los Angeles Tuesday evening, Schmidt said that for five years, he’s been aware of the competitive threat posed by […]
Marketers must look beyond fan count to find real success Having a branded Facebook page has become near-essential for many businesses. As such, companies should give as much thought and energy into planning and managing their Facebook page as they do a traditional website. “The rapid adoption of the ‘like’ button and the rise of […]